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MODULE 3: SPEAKING & WRITING
CONTEXTS OF COMMUNICATION
(a) Intrapersonal - This is communication with one’s self, and that may include self-talk, acts of imagination and visualization, and even recall and memory (McLean, S., 2005). Imagine that you are reading a message on your phone that your friends are going to hang out at TGIF. What comes to mind? Sights, sounds, and scents? Something special that happened the last time you were there? Do you contemplate joining them? Do you start to work out a plan for getting from your house to the restaurant? Do you send your friends a text to organize rides? Until the moment you hit the “send” button, you are communicating with yourself and this is intrapersonal communication.
Key Terms:
Thinking - the process of considering or reasoning about something
Solving problems - the process of finding solutions to difficult or complex issues
Imagining - form a mental image or concept of something
Key Terms:
Thinking - the process of considering or reasoning about something
Solving problems - the process of finding solutions to difficult or complex issues
Imagining - form a mental image or concept of something
(b) Interpersonal - This is the process of exchange of information, ideas, and feelings between two or more people through verbal or non-verbal methods. It involves the face-to-face exchange of information, the use of the voice, facial expressions, body language, and gestures. Interpersonal communication skills are measured through the effectiveness of transferring messages to others. Examples in organizations are daily internal employee communication (when your teacher teaches a topic), client meetings (when you meet for study sessions), employee performance reviews (feedback on schoolwork with teachers) and project discussions (meetings about group assignments), and online conversations (Zoom, whatsapp about school projects).
Key Terms:
Interviews - a meeting of people face to face, especially for consultation.
Conversation - a talk, especially an informal one, between two or more people, in which news and ideas are exchanged.
Intimate communication - This refers to communicating with someone you love. It may be your parents, relatives, friends or acquaintances. An example of this type of communication is writing a letter for your mom on Mother's Day, or talking with your grandparents. You talk about things with these people and you are not afraid to say what you really think and feel.
Key Terms:
Interviews - a meeting of people face to face, especially for consultation.
Conversation - a talk, especially an informal one, between two or more people, in which news and ideas are exchanged.
Intimate communication - This refers to communicating with someone you love. It may be your parents, relatives, friends or acquaintances. An example of this type of communication is writing a letter for your mom on Mother's Day, or talking with your grandparents. You talk about things with these people and you are not afraid to say what you really think and feel.
(c) Small Group - Interactions among three or more people who are connected through a common purpose, mutual influence, and a shared identity are usually called small groups. This group usually focuses on some sort of task completion or goal accomplishment. A small group requires a minimum of three people and the upper range of group size is based on the purpose of the group. When groups grow beyond fifteen to twenty members, however, they are no longer a small group.
Key Terms:
Leadership meetings - a regularly scheduled meeting among your company's heads of each department, aka, meeting of student leaders (head boy/ head girl/ student council president)
Role-taking - By assigning meeting roles, you lighten the load off the team leader, while simultaneously encouraging engagement and participation. The meeting leader, facilitator, recorder, and timekeeper can work concurrently to ensure a more productive meeting.
Goal setting - involves the development of an action plan designed to motivate and guide groups toward a common goal. Setting goals means that a person has committed thought, emotion, and behavior toward attaining the goal.
Key Terms:
Leadership meetings - a regularly scheduled meeting among your company's heads of each department, aka, meeting of student leaders (head boy/ head girl/ student council president)
Role-taking - By assigning meeting roles, you lighten the load off the team leader, while simultaneously encouraging engagement and participation. The meeting leader, facilitator, recorder, and timekeeper can work concurrently to ensure a more productive meeting.
Goal setting - involves the development of an action plan designed to motivate and guide groups toward a common goal. Setting goals means that a person has committed thought, emotion, and behavior toward attaining the goal.
(d) Organizational - This is how a firm's information is shared internally and externally. Examples of internal organizational communication include newsletters, all-staff or team-specific meetings, and messaging platforms. Examples of external organizational communication, contrastingly, include press releases, social media posts, check-in calls with clients, and meetings with stakeholders.
Key Terms:
Business - an organization or enterprising entity engaged in commercial, industrial, or professional activities. The purpose of a business is to organize some sort of economic production of goods or services.
Government - the system to govern a state or community. A system of social control under which the right to make laws, and the right to enforce them, is vested in a particular group in society
Education - the act or process of imparting or acquiring general knowledge, developing the powers of reasoning and judgment, and generally of preparing oneself or others intellectually for a mature life. It is the act or process of imparting or acquiring particular knowledge or skills, for a profession.
Key Terms:
Business - an organization or enterprising entity engaged in commercial, industrial, or professional activities. The purpose of a business is to organize some sort of economic production of goods or services.
Government - the system to govern a state or community. A system of social control under which the right to make laws, and the right to enforce them, is vested in a particular group in society
Education - the act or process of imparting or acquiring general knowledge, developing the powers of reasoning and judgment, and generally of preparing oneself or others intellectually for a mature life. It is the act or process of imparting or acquiring particular knowledge or skills, for a profession.
(e) Academic - methods of communication that are highly structured and generally only used in pedagogical settings. Academic communication can include the words and structures used to express ideas, as well as the methods by which ideas are disseminated.
Key Terms:
Essay - a piece of writing on a particular subject.
Research paper - the systematic investigation into and study of materials and sources to establish facts and reach new conclusions.
Key Terms:
Essay - a piece of writing on a particular subject.
Research paper - the systematic investigation into and study of materials and sources to establish facts and reach new conclusions.
(f) Public - The practice of dispersing a message to the general populace or to a specific group using various tools and methods. Some effective tools used to communicate with the public include radio, newspaper, television, and social media. There are four types of speaking; demonstrative, informative, persuasive, and ceremonial. Demonstrative speaking is being able to explain how something works or an idea, informative speaking entails being able to transfer data and information from one person to a group, and persuasive speaking is being able to convince your audience of your idea or your point of view. Persuasive speaking usually includes emotional elements, strong language, tone of voice, and body language while ceremonial: is when you give a speech on a special occasion. For instance, a graduation speech, a wedding, or an office party. This type of speech often involves a personal or emotional connection to the people you are speaking to.
Key Terms:
Speeches - a formal address or discourse delivered to an audience.
Debates - argue about (a subject), especially in a formal manner.
Key Terms:
Speeches - a formal address or discourse delivered to an audience.
Debates - argue about (a subject), especially in a formal manner.
(g) Intercultural - The capacity to communicate with people from diverse cultures. Interacting effectively across cultural lines requires perseverance and sensitivity to one another's differences. This encompasses language skills, customs, ways of thinking, social norms, and habits.
Key Term:
Tour guide - a person employed to show tourists around places of interest.
Key Term:
Tour guide - a person employed to show tourists around places of interest.
Contributor: Leisa Samuels-Thomas
1. https://open.lib.umn.edu/businesscommunication/chapter/16-1-intrapersonal-communication/#:~:text=Intrapersonal%20communication%20can%20be%20defined,%2C%20S.%2C%202005)
2. https://haiilo.com/blog/interpersonal-communication-definition-importance-and-must-have-skills/
3. https://pressbooks.pub/smallgroup/chapter/introduction/#:~:text=A%20small%20group%20requires%20a,based%20on%20the%20previous%20definition.
4. https://online.hbs.edu/blog/post/organizational-communication#:~:text=Broadly%2C%20the%20term%20organizational%20communication,Messaging%20platforms
5. https://www.investopedia.com/terms/b/business.asp#:~:text=The%20term%20business%20refers%20to,production%20of%20goods%20or%20services.
6.https://learn.org/articles/What_are_Academic_Communications.html#:~:text=Academic%20communication%2C%20also%20called%20scholarly,by%20which%20ideas%20are%20disseminated.
7. https://soulcastmedia.com/the-4-types-of-public-speaking/
1. https://open.lib.umn.edu/businesscommunication/chapter/16-1-intrapersonal-communication/#:~:text=Intrapersonal%20communication%20can%20be%20defined,%2C%20S.%2C%202005)
2. https://haiilo.com/blog/interpersonal-communication-definition-importance-and-must-have-skills/
3. https://pressbooks.pub/smallgroup/chapter/introduction/#:~:text=A%20small%20group%20requires%20a,based%20on%20the%20previous%20definition.
4. https://online.hbs.edu/blog/post/organizational-communication#:~:text=Broadly%2C%20the%20term%20organizational%20communication,Messaging%20platforms
5. https://www.investopedia.com/terms/b/business.asp#:~:text=The%20term%20business%20refers%20to,production%20of%20goods%20or%20services.
6.https://learn.org/articles/What_are_Academic_Communications.html#:~:text=Academic%20communication%2C%20also%20called%20scholarly,by%20which%20ideas%20are%20disseminated.
7. https://soulcastmedia.com/the-4-types-of-public-speaking/
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